Seeking customer care representatives to provide call center services for a grocery delivery service. Service Type: Customer Service Chat Work Commitment: 15-hrs/wk or more Weekend Requirements: None. Schedule Availability: 24/7 Schedule Structure: Rep makes schedule Training Availability: 1 Week Pay Rate: $8.25/hour Key Benefits: Paid Training | PTO | Adv. Reference Code: GBIC2 Job Details: Answer, manage, and document inbound customer requests. Initiate, verify, change, or cancel orders. Answer general questions. Knowledge/Skills/Abilities: Skilled and efficient in written communication Typing Skills: 40 WPM+ Ability to handle three chats simultaneously Ability to remain resilient, project patience and empathy, and provide excellent service when dealing with stressful situations. Self-disciplined to manage own schedule and adhere to it. Ability to utilize multiple computer programs at the same time. Exhibit professional, courteous, and friendly behavior. Home Office Requirements Laptop/Desktop: Speed: Dual-Core 2.8-GHz | Intel i class or higher Hard Drive: 60 GB usable memory or higher RAM: 4 GB or higher Operating System: Windows 10 Note: (1) All-in-One Computers, Dual Boot Machines, Netbooks, and Tablets are not qualified. (2) A Desktop/Laptop with a Separate Monitor is recommended. Phone Service Requirement Options: Landline VoIP Phone Line | Digital Phone Service Note: (1) Cell Phones and Soft Phones such as MagicJack or Vonage are not qualified. (2) Call Center Dialpad with Headset provided. Internet Requirements: Download Speed: 10 mbps or higher Upload Speed: 3 mbps or higher Note: (1) Wireless connections are not allowed for security and quality assurance. A Hard-Wired Connection from Desktop/Laptop to Router/Modem with an Ethernet Cable is required. (2) Satellite, Microwave, and Cellular Hotspot Internet Services are not qualified. Benefits (We Offer): Healthcare Options (Telehealth, Dental & Vision) Paid Time Off Training & Development Wellness Resources Flexible Schedule Advancement Opportunities Additional Info: This is not a telemarketing position. All communications routed from the client directly to workstation. If you want to become part of our winning team, Apply Today!