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Call Center Agent for Cable, Internet, & Phone Services

Seeking customer care representatives to provide call center services for a cable, internet, and phone provider.


Service Type: Customer Service, Technical Support, & Sales

Work Commitment: 15-hours per week or more

Weekend Requirements: 7.5 hours worked on Sat., Sun., and/or Mon.

Schedule Availability: 7-Days per week; 8AM - 12PM EST / 5PM - 10PM EST

Schedule Structure: Rep controls own schedule

Certification Availability: 4 Weeks; M-F; 4-hours/day

Location: Nationwide except CA, CT, MD, MA, NY, OR, WA, or WI

Pay Rate: $12 - $15/hour | Commission

Key Benefits: Certification Pay | Paid Time-Off | Advancement

Reference Code: GECC1

Job Details:

  • Assist customers with billing or video technical repair questions.

  • Help troubleshoot technical issues.

  • Recommend services and upgrades the customer does not currently own.


Knowledge/Skills/Abilities:

  • Ability to remain resilient, project patience and empathy, and provide excellent service when dealing with stressful situations.

  • Self-disciplined to manage own schedule and adhere to it.