Seeking customer care representatives to provide call center services for a cable, internet, and phone provider.
Service Type: Customer Service, Technical Support, & Sales
Work Commitment: 15-hours per week or more
Weekend Requirements: 7.5 hours worked on Sat., Sun., and/or Mon.
Schedule Availability: 7-Days per week; 8AM - 12PM EST / 5PM - 10PM EST
Schedule Structure: Rep controls own schedule
Certification Availability: 4 Weeks; M-F; 4-hours/day
Location: Nationwide except CA, CT, MD, MA, NY, OR, WA, or WI
Pay Rate: $12 - $15/hour | Commission
Key Benefits: Certification Pay | Paid Time-Off | Advancement
Reference Code: GECC1
Assist customers with billing or video technical repair questions.
Help troubleshoot technical issues.
Recommend services and upgrades the customer does not currently own.
Ability to remain resilient, project patience and empathy, and provide excellent service when dealing with stressful situations.
Self-disciplined to manage own schedule and adhere to it.