Seeking Agents to provide customer care for this integrated store and online Luxury Retailer.
Service Type: Customer Service
Work Commitment: 15-hours per week or more
Weekend Requirements: None.
Schedule Availability: M-F; 12 PM - 10 PM / Sun.; 10 AM - 6 PM EST
Schedule Structure: Agent Makes Own Schedule
Certification Availability: 2 Weeks; M-F; 4-hours/day
Pay Rate: $10.50/hour
Benefits: Insurance Options | Paid Training | Paid Time-Off | Advancement
Position Description: Responding to customer inquiries related to online catalog orders of high dollar items; many orders are in excess of $1000; Assisting luxury-centric customers with order-related issues to resolve issues and ensure orders are successfully submitted; Responding to customer inquiries related to item sizing/color/material/dimensions, product warranties, product returns, and shipping issues.