Elite Customers & Luxury Brand Support

Seeking Agents to provide customer care for this integrated store and online Luxury Retailer.

Service Type: Customer Service

Work Commitment: 15-hours per week or more

Weekend Requirements: None.

Schedule Availability: M-F; 12 PM - 10 PM / Sun.; 10 AM - 6 PM EST

Schedule Structure: Agent Makes Own Schedule

Certification Availability: 2 Weeks; M-F; 4-hours/day

Pay Rate: $10.50/hour

Benefits: Insurance Options | Paid Training | Paid Time-Off | Advancement

Position Description: Responding to customer inquiries related to online catalog orders of high dollar items; many orders are in excess of $1000; Assisting luxury-centric customers with order-related issues to resolve issues and ensure orders are successfully submitted; Responding to customer inquiries related to item sizing/color/material/dimensions, product warranties, product returns, and shipping issues.


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