Genesis TeamThe Leading Timeshare Exchange
Seeking Agents to provide services for the pioneer and innovator in serving the vacation ownership market since 1976, comprising of an exchange network of approximately 3,000 resorts in more than 80 countries.
Service Type: Customer Service & Sales
Work Commitment: 15-hours per week or more
Weekend Requirements: 3 hours serviced on Sat. and/or Sun.
Schedule Availability: 7-Days per week; 9AM - 11PM EST
Schedule Structure: Agent Controls Schedule
Certification Availability: 5 Weeks; M-F; 4-hours/day
Pay Rate: $8.00/hour +
Benefits: Paid Training | Paid Time-Off | Client Exchange Discounts | Advancement
Position Description: Assist members in placing their wait-list requests for a resort that is currently unavailable; Offer members alternative vacation options if their first choice is unavailable; Sell membership packages by advising members of the features and benefits of the package levels as well as all client products; Solve member concerns for first call resolution, ultimately avoiding escalation.
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