Are You Right for Us?
Committed to Excellent Service.
Our positions are flexible, exciting, and rewarding, but they’re not designed for everyone. Our clients are leaders within their industries and demand nothing but the best for their customers - we are determined to deliver just that. We expect each of our Agents to uphold the highest standards in professional work ethic so that our Team can meet client expectations.
Here’s how you know if you are right for our positions:
You’re self-disciplined, organized, and reliable. Our Agents are mostly autonomous. They build their own schedules around their lifestyles while also meeting their minimum work requirements with little supervision.
You’re empathetic and enjoy helping people. Customers contact our clients because they need something, whether a product or service. Typically, that need is accompanied with a problem that the customer expects our Agents to resolve through positive interaction.
You’re committed to learning new skills. Our industry leading clients have customer care standards that carry their brands’ reputation nationwide. In order to professionally meet their standards, all of our Agents must be available for a 4-6 week online training course that lasts about 2-4 hours each weekday. These courses are held during fixed time slots and taught by a live instructor to provide the highest quality instruction.
You’re looking for growth opportunities, not just a job. We’re proud to offer more than stable jobs to our Agents for providing quality customer care solutions to our clients, but also Flexible Careers that allow our Team members to grow with us.
You’re available to begin immediately. Our clients understand the impact that our Agents make for their brands. So, their demand for our customer care solutions continue to increase. Our Agents must be prepared to start immediately to help meet that growing demand.