To WfH, or not to WfH, that is the Question!
- Genesis Team
- Jun 25
- 3 min read
Let your job make your schedule, fight traffic week after week—flushing money into gas, sacrificing life events to punch a clock...
OR
“Home, Sweet Home.”
You decide.
🎯 Why Choose Genesis?
You deserve more. You deserve what we offer.
Genesis Call Center, LLC is a 100% remote, veteran-owned call center that connects everyday people with work-from-home customer service opportunities for some of the most recognized brands in the country. But we’re not just offering jobs—we’re offering career flexibility, lifestyle freedom, and a fresh start.
Whether you're a:
✅ Parent who needs time for soccer practice, recitals, or college visits,
✅ Caretaker who juggles appointments and responsibilities,
✅ Professional looking for income without a commute,
✅ Military spouse, student, or someone craving control over their work-life balance…
Genesis empowers you to build a career around your life—not the other way around.
💻 What is Genesis?
Genesis is a Work-From-Home (WfH) Call Center that recruits and supports independent agents across the U.S. We partner with a remote technology platform that allows agents to provide customer service, tech support, billing help, and other call center functions entirely from home.
We’re not a staffing agency. We’re your support system, onboarding guide, and community once you join our network. When you partner with Genesis, you gain access to:
🔹 Flexible client opportunities
🔹 Support during onboarding
🔹 A vibrant team culture
🔹 Guidance from registration to certification and beyond
🛠️ How Do I Get Started?
Getting started is simple. Here’s how the Genesis onboarding process works:
✅ Step 1: Submit an Application
Go to genesiscustomercare.com/apply and fill out our brief application to let us know you're ready to begin.
📧 Step 2: Receive an Invite to a Hiring Webinar
You'll receive an email with a link to attend a Genesis Hiring Webinar, where you'll learn about the job types, pay, requirements, and next steps.
🎓 Step 3: Attend the Webinar
We walk you through:
The types of clients we support
What you need to get started
How scheduling, pay, and certification work
Live Q&A for any concerns
🧾 Step 4: Set Up Your Agent Profile
We’ll show you how to create your account on the secure platform we use for client access. You’ll officially join the Genesis Call Center team.
💻 Step 5: Pass the PC Check
This scan tests your internet speed and computer specs. If your system doesn't pass, don’t worry—we’ll help guide you to upgrades through our Genesis Home Office Shop.
🔍 Step 6: Complete a Background Check
All agents must pass a background screening. Instructions will be sent during onboarding.
✍️ Step 7: Complete Client Assessments
Depending on the client you choose, you may need to complete a short skill or compatibility assessment to move forward.
🧠 Step 8: Attend Paid Virtual Training
You’ll complete a certification course to get trained on the client’s systems and procedures. Training is fully online.
🏠 Step 9: Start Working From Home
Once certified, you begin servicing your client and setting your own schedule via a mobile app.
💡 Genesis Benefits at a Glance
Benefit
🕒 Make Your Own Schedule
💰 Earn Reliable Pay
🧑💻 Remote Work
🌿 Eco-Friendly
📚 Ongoing Support
👨👩👧👦 Work-Life Balance
Description
Control your hours week to week.
Competitive rates with performance-based bonuses.
No commute. No dress code. Work from your own home office.
Your remote work helps reduce carbon emissions.
We’re here to help at every stage—from onboarding to live support.
Keep your life commitments while still earning steady income.
🤖 Built for the Modern Applicant
The Genesis chatbot is always ready to answer your questions—whether it's about:
The application process
Required equipment
Pay and scheduling
Certification and training
Background checks
Common troubleshooting issues
Just ask. Whether you're just starting out or stuck on a step—we’ve got your back.
✨ Ready to Take Control?
There’s no need to miss another game, milestone, or family dinner.
You can work—and still have a life.
Start your journey today:
Comentarios