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Call Center Agent for an Exercise Equipment and Fitness Platform

Seeking customer care representatives to provide call center services for an exercise equipment design and interactive fitness platform company.


Service Type: Customer Service & Sales

Work Commitment: 15-hours per week or more

Weekend Requirements: 4-hours on Sat. and/or Sun.

Schedule Availability: Everyday; 9:00 AM - 9:00 PM

Schedule Structure: Rep controls own schedule

Certification Availability: 2 Weeks; M-F; 4-hours/day

Location: Nationwide except CA, CT, MD, MA, NY, OR, WA, or WI

Pay Rate: $10.00 - $11.50/hour

Key Benefits: Certification Pay | Paid Time-Off | Advancement

Reference Code: GEPT1

 

Job Details:

  • Assist customers by phone with general questions.

  • Educate customers on the product for optimal understanding and experience.

  • Research and troubleshoot problems.


Knowledge/Skills/Abilities:

  • Ability to remain resilient, project patience and empathy, and provide excellent service when dealing with stressful situations.

  • Self-disciplined to manage own schedule and adhere to it.

  • Ability to utilize multiple computer programs at the same time.

  • Exhibit professional, courteous, and friendly behavior.

 

Home Office Requirements: Visit our Home Office Shop for examples & recommendations


Laptop/Desktop:

  • Speed: Intel i-class (i5+ or equivalent)

  • Hard Drive: 60 GB usable memory or higher

  • RAM: 4 GB or higher

  • Operating System: Windows 10

Note: (1) All-in-One Computers, Dual Boot Machines, Netbooks, and Tablets are not qualified. (2) A Desktop/Laptop with a Separate Monitor is recommended.



Phone Service Requirement Options:

  • Landline

  • VoIP Phone Line​ | Digital Phone Service

Note: (1) Cell Phones and Soft Phones such as MagicJack or Vonage are not qualified.

(2) Call Center Dialpad with Headset provided.



Internet Requirements:

  • Download Speed: 10 mbps or higher​​

  • Upload Speed: 3 mbps or higher

Note: (1) Wireless connections are not allowed for security and quality assurance. A Hard-Wired Connection from Desktop/Laptop to Router/Modem with an Ethernet Cable is required. (2) Satellite, Microwave, and Cellular Hotspot Internet Services are not qualified.

 

Benefits (We Offer):

  • Paid Time Off

  • Certification Pay

  • Flexible Schedule

  • Wellness Resources

  • Employment Security

  • Training & Development

  • Advancement Opportunities

  • Healthcare Options (Telehealth, Dental & Vision)

 

Additional Info:

  • This is not a telemarketing position. All communications routed from the client directly to workstation.

 

If you want to become part of our At-Home Workforce, Apply Today!

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