Seeking customer care representatives to provide call center services for a cruise line.
Service Type: Customer Service & Sales
Work Commitment: 15-hours per week or more
Weekend Requirements: 5 hours worked on Sat. and/or Sun.
Schedule Availability: 24/7; 365 days a year
Schedule Structure: Rep controls own schedule
Certification Availability: 7 Weeks; M-F; 4-hours/day
Location: Nationwide except CA, CT, MD, MA, NY, OR, WA, or WI
Pay Rate: $8.00 - $11.50/hour + Commission
Key Benefits: Certification Pay | Paid Time-Off | Advancement
Reference Code: GECC1
Assist with inbound calls to provide quotes, book a cruise, and answer questions.
Transfer select calls to the appropriate support departments.
Ability to remain resilient, project patience and empathy, and provide excellent service when dealing with stressful situations.
Self-disciplined to manage own schedule and adhere to it.
Ability to utilize multiple computer programs at the same time.
Exhibit professional, courteous, and friendly behavior.