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Call Center Agent for a Cruise Line


Seeking customer care representatives to provide call center services for a cruise line.


Service Type: Customer Service & Sales

Work Commitment: 15-hours per week or more

Weekend Requirements: 5 hours worked on Sat. and/or Sun.

Schedule Availability: 24/7; 365 days a year

Schedule Structure: Rep controls own schedule

Certification Availability: 7 Weeks; M-F; 4-hours/day

Location: Nationwide except CA, CT, MD, MA, NY, OR, WA, or WI

Pay Rate: $8.00 - $11.50/hour + Commission

Key Benefits: Certification Pay | Paid Time-Off | Advancement

Reference Code: GECC1

Job Details:

  • Assist with inbound calls to provide quotes, book a cruise, and answer questions.

  • Transfer select calls to the appropriate support departments.

Knowledge/Skills/Abilities:

  • Ability to remain resilient, project patience and empathy, and provide excellent service when dealing with stressful situations.

  • Self-disciplined to manage own schedule and adhere to it.

  • Ability to utilize multiple computer programs at the same time.

  • Exhibit professional, courteous, and friendly behavior.