Seeking customer care representatives to provide call center services for an electronic security company.
Service Type: Customer Service & Technical Support
Work Commitment: 15-hours per week or more
Weekend Requirements: 5 hours worked on Sat. and/or Sun.
Schedule Availability: 8AM - 2AM; 365 days a year
Schedule Structure: Rep controls own schedule
Certification Availability: 3-Weeks; M-F; 4-hours/day
Location: Nationwide except CA, CT, MD, MA, NY, OR, WA, or WI
Pay Rate: $10.75/hour + Commission
Key Benefits: Certification Pay | Paid Time-Off | Advancement
Reference Code: GEAT1
Assist with inbound calls to answer general, billing, and technical questions.
Identify problems, research answers, and guide customers through corrective steps.
Ability to remain resilient, project patience and empathy, and provide excellent service when dealing with stressful situations.
Self-disciplined to manage own schedule and adhere to it.
Ability to utilize multiple computer programs at the same time.
Exhibit professional, courteous, and friendly behavior.
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