Seeking customer care representatives to provide call center services for a cable, internet, and phone provider. Service Type: CS, Tech., & Sales Work Commitment: 15-hrs/wk or more Weekend Reqs.: 7.5 hrs Sat./Sun./Mon. Schedule Avail.: 8AM - 10PM EST Schedule Structure: Rep makes schedule Training Avail.: 1 - 4 Weeks Location: Nationwide except CA, CT, 		 MD, MA, NY, OR, WI Pay Rate: $10 - 12/hr | Commission Key Benefits: Paid Training | PTO | Adv. Reference Code: GBCC1 Job Details: Assist customers with billing or video technical repair questions. Help troubleshoot technical issues. Recommend services and upgrades the customer does not currently own. Knowledge/Skills/Abilities: Ability to remain resilient, project patience and empathy, and provide excellent service when dealing with stressful situations. Self-disciplined to manage own schedule and adhere to it. Ability to utilize multiple computer programs at the same time. Exhibit professional, courteous, and friendly behavior. Home Office Requirements: Visit our Home Office Shop for examples and recommendations. Laptop/Desktop: Speed: Dual-Core 2.8-GHz | Intel i class or higher Hard Drive: 60 GB usable memory or higher RAM: 4 GB or higher Operating System: Windows 10 Monitors: Dual Required Note: (1) All-in-One Computers, Dual Boot Machines, Netbooks, and Tablets are not qualified. (2) A Desktop/Laptop with a Separate Monitor is recommended. Phone Service Requirement Options: Landline VoIP Phone Line | Digital Phone Service Note: (1) Cell Phones and Soft Phones such as MagicJack or Vonage are not qualified. (2) Call Center Dialpad with Headset provided. Internet Requirements: Download Speed: 10 mbps or higher Upload Speed: 3 mbps or higher Note: (1) Wireless connections are not allowed for security and quality assurance. A Hard-Wired Connection from Desktop/Laptop to Router/Modem with an Ethernet Cable is required. (2) Satellite, Microwave, and Cellular Hotspot Internet Services are not qualified. Benefits (We Offer): Paid Training Paid Time Off Flexible Schedule Wellness Resources Employment Security Training & Development Advancement Opportunities Healthcare Options (Telehealth, Dental & Vision) Additional Info: This is not a telemarketing position. All communications routed from the client directly to workstation. If you want to become part of our At-Home Workforce, Apply Today!