Call Center Agent for Theme Park & Resorts

Seeking Call Center Agents to provide customer care for a theme park & resort services.

Service Type: Customer Service & Sales

Work Commitment: 15-hrs/wk+

Weekend Reqs.: 5-hrs Sat. or Sun.

Schedule Availability: All Week

Schedule: Rep makes own schedule

Training Availability: 6-Weeks

Location: Nationwide except CA, CT,

MD, MA, NY, OR, or WI

Pay Rate: $7.50/hour

Key Benefits: Paid Training | PTO | Adv.

Reference Code: GBDR1

Job Details:

• Assist guests and employees with reservations for lodging, dining, tickets, air, and packages.

• Answer general questions about products and services.

• Help customers match requests with relevant products and services.

Knowledge/Skills/Abilities:

• Ability to remain resilient, project patience and empathy, and provide excellent service when dealing with stressful situations.

• Self-disciplined to manage own schedule and adhere to it.

• Ability to utilize multiple computer programs at the same time.

• Exhibit professional, courteous, and friendly behavior.

Home Office Requirements: Visit our Home Office Shop for examples and recommendations

Laptop/Desktop:

• Speed: Intel i-class (i5+ or equivalent)

• Hard Drive: 60 GB usable memory or higher

• RAM: 4 GB or higher

• Operating System: Windows 10

Note: (1) All-in-One Computers, Dual Boot Machines, Netbooks, and Tablets are not qualified. (2) A Desktop/Laptop with a Separate Monitor is recommended.

Phone Service Requirement Options:

• Landline

• VoIP Phone Line​ | Digital Phone Service

Note: (1) Cell Phones and Soft Phones such as MagicJack or Vonage are not qualified. (2) Call Center Dialpad with Headset provided.

Internet Requirements:

• Download Speed: 10 mbps or higher​​

• Upload Speed: 3 mbps or higher

Note: (1) Wireless connections are not allowed for security and quality assurance. A Hard-Wired Connection from Desktop/Laptop to Router/Modem with an Ethernet Cable is required. (2) Satellite, Microwave, and Cellular Hotspot Internet Services are not qualified.

Benefits (We Offer):

• Paid Training

• Paid Time Off

• Flexible Schedule

• Wellness Resources

• Employment Security

• Training & Development

• Advancement Opportunities

• Healthcare Options (Telehealth, Dental & Vision)

Additional Info:

• This is not a telemarketing position. All communications routed from the client directly to workstation.

If you want to become part of our At-Home Workforce, Apply Today!