Why Agents Choose Genesis
Paid Training
Incentives
(up to $650)
MDLIVE Telehealth
for your household (Company-Sponsored)
PTO Accrual Options
after launch
Flexible Schedules
with no commute
Growth & Advancement
opportunities inside Genesis
Support that Responds—
you're never
left guessing
Quick Start Checklist
1. Create Your Arise Account → register.arise.com
2. Pass the PC/Technical Check
This is a baseline system check from Arise. However, Genesis system standards supersede individual client checks to ensure you're eligible for all opportunities.
🎥 Watch This First: How to Check Your System Specs
📋 Genesis Minimum PC Requirements
Icon | Requirement | Minimum Specifications |
|---|---|---|
Processor | Dual-core, 2.0GHz or higher | |
Operating System | Windows 11 (No MacOS/ChromeOS) | |
Memory (RAM) | 16 GB or more | |
Hard Drive (Storage) | At least 100 GB available | |
Internet Download Speed | Minimum 100 GB | |
Internet Upload Speed | Minimum 20 GB | |
Browser | Google Chrome (latest version) | |
Antivirus | Installed and updated |
Tip: If you don’t meet these, consider our Home Office Shop or request support options.
💻 Need a dedicated work computer?
We recommend one. Browse compatible equipment here: Genesis Home Office Shop
3. Choose a Client Opportunity
Use your personalized assessment results to pick a program
4. Complete All Assessments required for your selected client
5. Pay Course Deposit ($50) to confirm your slot
This is refunded after you attend Day 1 of class
6. Register for Genesis Orientation: https://www.genesis-info.com/orientation
7. Check Your Email for Agent Folder Access & Payroll Setup
Look out for access to your 7. Agent Folder and Square Team setup
📝 Waitlist & Tier System – What to Expect
After creating your Arise account, you’ll be placed on a waitlist while opportunities are matched to you. This is a normal part of the process—here’s how it works:
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Go to the “Waitlist” tab at the top of the Arise Portal
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You’ll see your Tier (A–D) and Score
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These determine which client programs you’ll be eligible for
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Arise will email you automatically when you’re matched with an opportunity
💡Genesis receives weekly reports of all agent tiers—so you may also hear directly from us when something opens up that fits your profile.
What To Do While You Wait:
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✅ Make sure your system is ready (see PC specs below)
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✅ Complete your Genesis Orientation
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✅ Check your portal daily and read all system emails
Even though job enrollment may be paused temporarily, your preparation makes all the difference once your Tier unlocks new access.
ℹ️ Need Help?
💬 Genesis Enrollment Chat Support Room
Your guided support channel during onboarding
We strongly encourage all applicants to request access to the Genesis Enrollment Chat Support Room. This space is monitored by the Genesis Enrollment Team and is designed to help you move smoothly through setup and enrollment.
📝 Request Access (Required)
Before joining, please submit the request form:
👉 Chat Room Request Form
https://forms.gle/GBPyPSiTc2BTXbni7
📌 Once approved, you’ll receive confirmation and can access the chat using the link below.
🔗 Join the Chat Room
👉 Genesis Enrollment Chat Support Room
https://mail.google.com/chat/u/0/#chat/space/AAAAS5d3kZI
(You must be logged into the Google account you used on the request form.)
❓ What to Use the Chat Room For
✅ Enrollment step clarification
✅ Arise account setup & linking to Genesis
✅ Assessment and PC Check questions
✅ Client course review and selection guidance
📌 Tech issues inside Arise?
Use AVA (bottom-right chat icon inside the Arise platform) for platform or system errors.
🎯 Why This Matters
Applicants who use the Enrollment Chat:
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Avoid common setup delays
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Get faster clarification on next steps
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Are more likely to complete enrollment within the 7-day window
💡 Think of this as your guided onboarding lane—we’re here to help you finish strong.
📋 Take Our Post-Webinar Survey
Your feedback helps us improve: Take the Survey
🌟 Final Tips
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Log into the Arise Portal daily — hot client spots move fast.
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Read your Welcome Email carefully — it contains important login and system setup instructions.
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Genesis only succeeds when you do. We're in this together.
This page is your hub—bookmark it and revisit as needed.
🚀 Your Next Move
You’re in control now. Whether or not you join Genesis is your call—but if you do, you’re stepping into a real career path, not just a gig.
Genesis is built differently:
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We offer real incentives: paid training, PTO, and telehealth for your family.
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We provide support, not micromanagement.
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We reward commitment, not just compliance.
But it starts with one thing: taking the first real step.
✅ If you're ready to move forward, follow the checklist above and complete your Arise profile.
If not, no problem—you’ll stop receiving onboarding messages, but we’ll be here when you’re ready.
Only move forward if you're truly committed—and fully equipped.
Kind regards,
Robert Anderson
Robert Anderson | Hiring Manager
Genesis Call Center, LLC
On-Boarding Guides:
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Agent Profile: Get Started Guide
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Workstation: Home Office Guide
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Enrollment Chat: Request Access
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Enrollment Chat Support: ENTER
Copyright © Genesis Call Center LLC, 2025. All Rights Reserved.
