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Welcome to Genesis:
Your Quick Start Launchpad

Welcome to Team Genesis! You're just a few steps away from launching your work-from-home career. Use this launchpad to stay motivated, get clear next steps, and access helpful links and resources—all in one place.

Why Agents Choose Genesis

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Paid Training
Incentives

(up to $650)

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MDLIVE Telehealth
for your household (Company-Sponsored)

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PTO Accrual Options
after launch

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Flexible Schedules
with no commute

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Growth & Advancement
opportunities inside Genesis

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Support that Responds—
you're never
left guessing

Quick Start Checklist

1. Create Your Arise Account  register.arise.com

 

2. Pass the PC/Technical Check

This is a baseline system check from Arise. However, Genesis system standards supersede individual client checks to ensure you're eligible for all opportunities. 

🎥 Watch This First: How to Check Your System Specs

📋 Genesis Minimum PC Requirements

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Requirement
Minimum Specifications
Processor
Dual-core, 2.0GHz or higher
Operating System
Windows 11 (No MacOS/ChromeOS)
Memory (RAM)
16 GB or more
Hard Drive (Storage)
At least 100 GB available
Internet Download Speed
Minimum 100 GB
Internet Upload Speed
Minimum 20 GB
Browser
Google Chrome (latest version)
Antivirus
Installed and updated

Tip: If you don’t meet these, consider our Home Office Shop or request support options.

💻 Need a dedicated work computer?
We recommend one. Browse compatible equipment here: Genesis Home Office Shop

3. Choose a Client Opportunity

Use your personalized assessment results to pick a program

 

4. Complete All Assessments required for your selected client

 

5. Pay Course Deposit ($50) to confirm your slot

This is refunded after you attend Day 1 of class

 

6. Register for Genesis Orientation: https://www.genesis-info.com/orientation

 

7. Check Your Email for Agent Folder Access & Payroll Setup

Look out for access to your 7. Agent Folder and Square Team setup

📝 Waitlist & Tier System – What to Expect

After creating your Arise account, you’ll be placed on a waitlist while opportunities are matched to you. This is a normal part of the process—here’s how it works:

  • Go to the “Waitlist” tab at the top of the Arise Portal

  • You’ll see your Tier (A–D) and Score

  • These determine which client programs you’ll be eligible for

  • Arise will email you automatically when you’re matched with an opportunity

 

💡Genesis receives weekly reports of all agent tiers—so you may also hear directly from us when something opens up that fits your profile.

 

What To Do While You Wait:

  • ✅ Make sure your system is ready (see PC specs below)

  • ✅ Complete your Genesis Orientation

  • ✅ Check your portal daily and read all system emails

 

Even though job enrollment may be paused temporarily, your preparation makes all the difference once your Tier unlocks new access.

ℹ️ Need Help?

  • Tech Issues? Use AVA inside Arise (bottom-right chat icon)

  • Scheduling or Enrollment Questions?

Use "Message Us" in Arise or contact Genesis directly

 

📋 Take Our Post-Webinar Survey
Your feedback helps us improve: Take the Survey

🌟 Final Tips

  • Log into the Arise Portal daily — hot client spots move fast.

 

  • Read your Welcome Email carefully — it contains important login and system setup instructions.

 

  • Genesis only succeeds when you do. We're in this together.

This page is your hub—bookmark it and revisit as needed.

🚀 Your Next Move

You’re in control now. Whether or not you join Genesis is your call—but if you do, you’re stepping into a real career path, not just a gig.

 

Genesis is built differently:

  • We offer real incentives: paid training, PTO, and telehealth for your family.

  • We provide support, not micromanagement.

  • We reward commitment, not just compliance.

 

But it starts with one thing: taking the first real step.

 

✅ If you're ready to move forward, follow the checklist above and complete your Arise profile.

 

If not, no problem—you’ll stop receiving onboarding messages, but we’ll be here when you’re ready.

 

Only move forward if you're truly committed—and fully equipped.

Kind regards,
 

Robert Anderson

Robert Anderson | Hiring Manager

Genesis Call Center, LLC

On-Boarding Guides:

 

 

Copyright © Genesis Call Center LLC, 2025. All Rights Reserved.

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